★ Free plugin

Dotance Website Feedback — your clients click anything on the site and leave a comment.

Client feedback usually arrives as a long email with "the thing at the top of the second page" in it. Dotance Website Feedback gives your client one review link. They open the live site, click the part they mean and type. A screenshot, the page, the browser and the screen size come with every comment, and you reply, assign and resolve from an inbox in WordPress. No client login, no browser extension, no monthly SaaS bill: everything stays on your own site.

1 linkfor the whole site
0 bytesfor other visitors
WP 7.1tested up to
  1. Create a review link
  2. Send it to your client
  3. They click and comment
  4. Reply and resolve in the inbox
Clients need no account, only the link.

Overview

Website feedback, right on the page.

A website review is where projects slow down. Screenshots get pasted into documents, "the button" means three different buttons, and half the notes are about a page that has changed since. You spend the afternoon working out what the client meant instead of fixing it.

Dotance Website Feedback puts the conversation on the website itself. Create a review link for the whole site, one section or a single page (drafts included) and send it. Your client presses Comment, clicks the heading, button or photo they mean and writes a note. The plugin pins it to that element, attaches a screenshot they can mark up, and records the page, browser and screen size. You answer from the inbox, keep internal notes for your team, and mark things resolved; the client gets a clean email and one click takes them back to the comment. When a page is right, they approve it.

Features

What's inside.

Download free ↗︎

One link, no login

A review link for the whole site, a section or one page. Clients type their name once; there are no accounts, passwords or browser extensions.

Pinned comments with screenshots

Clients click anything and comment. The pin stays on that element, and a screenshot they can mark up with a box, an arrow or a pen comes with it.

An inbox for your team

Reply, leave internal notes, @mention a teammate, set status, priority and assignee, work in bulk and export to CSV.

Drafts, phones and approvals

Clients can review a draft before it is published, see the page at phone and tablet size, and approve a page when it is ready.

Clean emails

Batched emails from your site name: you hear about new comments, clients hear about your replies. One click signs them back in.

Fast and private

Nothing is added to your pages for other visitors. Comments, screenshots and email addresses stay in your own database.

Screenshots

What it looks like.

Three numbered feedback pins on a live WordPress page with the Dotance Website Feedback toolbar
The Dotance Website Feedback comment box with name, email, comment, screenshot and markup options
The comments panel listing feedback on the page with an Approve this page button
The Dotance Website Feedback inbox with a comment, its screenshot and the conversation
The review links screen with a copyable link and the new link form
The page picker listing the whole site, the home page, a draft and a post
The notification email a client receives after a reply

Pricing

Free. All of it.

A review run for you

Quoted

Want us to collect your client's feedback and work through it? That is work we do.

  • Feedback round set up for your client
  • Changes made and resolved
  • A summary of what changed

Dotance Website Feedback will be submitted to the WordPress.org plugin directory once our current submissions clear review. Until then the download here is the same build, straight from us. Everything described on this page is in the free plugin.

Changelog

Release history.

  • v1.0.0

    Review links for the whole site, a section or one page, with a page picker; pinned comments with screenshots and markup; phone and tablet preview; draft review for link holders; works behind common maintenance modes; inbox with replies, internal notes, @mentions, status, priority, assignee, bulk actions and CSV export; page approvals; batched HTML emails; privacy export and erase.

Questions

Questions about website feedback.

Questions about a custom plugin built for your site are on the plugin development page.

How do clients leave feedback on a WordPress site?

Create a review link under Feedback → Review links and send it. Your client opens it, presses Comment, clicks the part of the page they mean and types. They need no account or browser extension; the comment arrives in your inbox with a screenshot.

Does it slow my site down?

No. Visitors without a review link get exactly the same page as before. The toolbar only loads for your team and for people holding a link.

Can clients review a page that is not published yet?

Yes. Pick the draft in the page picker when you create the link. Only people holding that link can open the draft; everyone else still gets "not found".

Where are comments and screenshots stored?

On your own site: comments in your database, screenshots in a private folder in uploads, shown only to people allowed to see that comment. Nothing is sent to Dotance or anyone else.

Can clients see each other's comments?

You choose per link: everyone with the link sees all comments on a page, or each person sees only their own.

Does it work with Elementor and page caches?

Yes. Comments pin to Elementor and block-editor pages alike, and the plugin clears LiteSpeed, WP Rocket, W3 Total Cache and WP Super Cache when a link goes live so the toolbar appears for your client.

Which WordPress and PHP versions does it need?

WordPress 6.2 or newer and PHP 7.4 or newer; tested up to WordPress 7.1 and PHP 8.3. No external services and no API keys.